Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Privacy at a Glance
We Don't Sell Your Data
Your personal information is never sold to third parties.
Enterprise-Grade Security
All data is encrypted and stored securely.
Full Transparency
Clear information about what we collect and why.
Information We Collect
Personal Information
We collect information you provide directly to us, such as your name, email address, birth date, birth time, and location when you create an account or generate readings.
Usage Data
We automatically collect information about your use of our services, including your IP address, device information, browser type, and pages visited.
Payment Information
When you make a purchase, we collect payment information through our secure payment processor (Stripe). We do not store your complete payment card information.
How We Use Your Information
Service Provision
We use your birth information to generate personalized readings, insights, and forecasts tailored to your unique astrological profile.
Account Management
We use your contact information to manage your account, process payments, and provide customer support.
Service Improvement
We analyze usage patterns to improve our services, develop new features, and enhance user experience while maintaining anonymity.
Communications
We may send you service-related emails, updates about your readings, and promotional content (which you can opt out of at any time).
Information Sharing and Disclosure
Third-Party Service Providers
We share information with trusted service providers who help us operate our services, such as payment processors, email services, and analytics providers.
Legal Requirements
We may disclose your information if required by law, to protect our rights, or to prevent fraud or other illegal activities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
No Sale of Personal Data
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Data Security
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
We implement strict access controls to ensure that only authorized personnel can access your personal information.
Regular Security Audits
We conduct regular security assessments and audits to identify and address potential vulnerabilities.
Secure Infrastructure
Our services are hosted on secure cloud infrastructure with robust security measures and monitoring.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information at any time through your account settings.
Data Portability
You can request a copy of your personal data in a portable format by contacting our support team.
Deletion
You can request deletion of your account and personal data. Some information may be retained for legal or business purposes.
Marketing Opt-out
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails.
Cookies and Tracking
Essential Cookies
We use essential cookies to enable core functionality, such as user authentication and secure access to your account.
Analytics Cookies
We use analytics cookies to understand how users interact with our services and improve user experience.
Cookie Management
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect service functionality.
Additional Information
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us.
Contact Privacy Team